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POLICE DEPARTMENT
Gregory Horning, Police Chief
(518) 736-4021

9-1-1 EMERGENCIES

WHEN SHOULD I CALL "9-1-1" ?
When there is an emergency, lives are in danger, serious injury, serious medical condition, crime in progress, or any other situation needing immediate attention.

BELOW ARE SOME EXAMPLES OF CRIME EMERGENCIES THAT SHOULD BE REPORTED BY CALLING "9-1-1"

bullet Fights, sexual assaults, etc.
bullet Homicides
bullet Burglaries and robberies
bullet Flashlight beam in a business or home, especially if the business is closed or the residents are away
bullet Domestic violence
bullet Child and elder abuse
bullet Sounds of gunshots, screaming, barking dogs, breaking glass, explosions, alarms, etc.
bullet Hit and run accidents with possible injuries
bullet Vehicles containing weapons or property not normally kept in vehicles
bullet Ongoing dumping of fuel or other hazardous substances
bullet Road hazards that require immediate attention to prevent personal injuries and property damage
bullet Graffiti and other acts of vandalism in progress
bullet Runaway juvenile or missing person who needs special care -- be sure to tell the operator if the person needs medication and has a special problem, e.g., Alzheimer's disease

CALL "9-1-1" FOR PERSONS WHO ARE:

bullet Driving under the influence of alcohol or drugs
bullet Entering a neighbor's home when the neighbor is away
bullet Forcing an entry of a home, business, or vehicle
bullet Exhibiting unusual mental or physical symptoms that poses a threat to him/herself or others
bullet Removing property from a business, home, or vehicle, especially if the business is closed or the residents are away
bullet Carrying or wearing bloody clothing
bullet Struggling with a resisting child
bullet Trying to or actually using a vehicle to pick up a person by force, especially a child or female

DO I HAVE TO GIVE MY NAME WHEN I CALL "9-1-1" ?
 If you wish to remain anonymous or keep information confidential just tell the operator.

WHAT SHOULD I DO IF I SEE A CRIME OCCURRING ?

bullet Call 9-1-1 immediately.
bullet Be observant and make mental notes.
bullet Are there any weapons involved?
bullet What is the address?
bullet Any physical characteristics such as height, weight, race, beard, or scars?
bullet Any clothing description?
bullet How many people involved?
bullet Are the persons involved on foot or in a vehicle?

HOW DO I TEACH MY CHILDREN TO USE "9-1-1" ?

bullet Never say "nine eleven." There is no eleven on a telephone keypad or dial. Always say "nine-one-one."
bullet Always call from a safe place. If there is a fire in the house, get out first and then call.
bullet Post your address near the phone.
bullet Never call 9-1-1 as a prank or joke. You can get into trouble and keep someone who really needs help from getting it in time.
bullet 9-1-1 is not for animal emergencies. Leave the number for the vet next to the phone. If you need to reach the City's Animal Control Officer call (518) 736-4020.
bullet Call 9-1-1 if you think you have an emergency and explain the situation to the dispatcher. If you call 9-1-1 by mistake, don't hang up. Explain the mistake to the dispatcher and say there is NO EMERGENCY.